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RMGT Seek to Establish True Cost of Service Contracts

In Offset Presses on September 7, 2017 at 7:47 am

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Japanese offset press manufacturer RMGT is launching a new initiative aimed at compiling a comprehensive understanding of the cost, benefits, and value of service contracts for litho presses, as often favoured and promoted by European equipment manufacturers. The survey being compiled will be supported by Surrey based MPL, RMGT’s European Technical Support Centre.

The survey will cover the full range of sheet fed printers from large international multi-site groups to small local print shops. Many of the target businesses have already volunteered to take part in the research.

The survey has been launched in an effort to gain a clearer understanding of why printers pay large sums for service contracts, particularly on new or nearly new equipment.

Mark Stribley, Joint Managing Director of MPL, (pictured above, right) explained further: “Service contracts seem to take a variety of forms – RMGT is keen to understand the differences and the costs involved. Printers that we have spoken to only recently are confused with regard to what is included and what is excluded from the contract.

“The RMGT mentality says “if our equipment breaks down, we re-design elements of that equipment so that it doesn’t”. RMGT reflect this in the printing equipment that they manufacture. It is very rare that a component fails, and even rarer that an RMGT press actually stops printing because of it. The development of the service contract has been heavily influenced by European manufacturers – RMGT feel the need to understand this part of the product package.”

The survey will seek to understand what printers want from a service contract, as well as how the pricing for such an element is calculated, and how printers measure the value of having a contract in place. “It is assumed that the price is created by the supplier multiplying the number of times that a machine will break down by the typical service call charge – but this would also depend, of course, if the cost of spare parts was included in the contract,” said Mark Stribley.

Questions posed within the survey focus on cost, understanding of what the contract covers, and whether the printer has a mechanism designed to measure the value of the service contract for a given piece of equipment.

“The service contracts provided by many press manufacturers have become an increasingly expensive addition to the cost of the machine. We view these as an expensive luxury for RMGT presses, but other suppliers seem to focus on the “benefits” that these offer the buyer of a new press. We know our own breakdown record and in our opinion RMGT users simply can’t justify a service contract to cover the rare occurrence of malfunctions.

“In these days of fine margins, printers have to examine the total cost of machine ownership, and that includes the true cost of a breakdown. It’s not just the annual cost of a service contract, or the price of an ad hoc visit from an engineer, plus the cost of any parts needed. It has to also include the costs involved in not being able to produce for a given period of time – the hourly rate, multiplied by the amount of hours that the press was not able to print – plus any overtime hours that need to be paid to get production back on track. You might argue that there could also be a sum added in for the potential of not being able to deliver a job on time, or even for losing a customer, but that is all rather difficult to quantify.”

About M Partners

In 2010 M Partners took on the management of both sales and service for RMGT Litho Presses in the UK and Ireland. This relationship has since grown to encompass responsibility for technical service across the whole of Europe for the now re-named RMGT business. M Partners also manage spare parts storage and distribution for the former Mitsubishi branded machines across Europe.

This representation joins established products such as GUK folding and inserting equipment, primarily focused towards the pharmaceutical packaging sector. More recently the business has expanded into the digital market place following an announcement regarding exclusive distribution of large format printing equipment from Korean manufacturer DGI, and an agreement to re-sell Canon equipment, with a special focus on the unique proofing capabilities of those products.

M Partners offers manufacturers considerable marketing and business expertise across both the printing and packaging sectors and provides high-quality national coverage for sales, support and technical service.

The Joint Managing Directors established M Partners Ltd in 2006 after gaining many years of industry experience in senior management roles at a major press manufacturer and used equipment dealer. They were responsible for corporate and product marketing for pre-press, press, post-press and service, plus operational control for digital, consumables and used equipment divisions.

ENDS

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PCP Orders Nine-Colour RMGT Perfector Press

In Offset Presses on March 5, 2017 at 4:02 pm

Telford-based Precision Colour Printing (PCP) Ltd, one of the leading UK magazine and commercial printing companies, has announced details of an order for an RMGT (Mitsubishi) 1050 Tandem Perfector press to replace an existing Mitsubishi machine and enhance its sheet-fed printing capabilities. The press has been purchased from Surrey-based MPL Ltd, the UK distributor for RMGT (Mitsubishi) presses.

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The machine is specified as an RMGT 1050 TP 9. It features nine printing units in a 4-over-5 configuration, built in the unique tandem perfector arrangement, complete with chamber coater unit and an extended delivery.

Commenting on the purchase decision, Alex Evans, Managing Director of PCP, said: “Any press investment is a critical decision for a printer. We wanted to make sure we made the right one. After looking at a number of presses and manufacturers at Drupa 2016 we saw a number of presses in action in printers across the UK and Europe.

“Having made the decision to purchase the Mitsubishi, we are now looking forward to the installation of a very exciting press – we believe that this new machine is unique in our market, and will allow us to provide a whole range of new and exciting products for our customer portfolio.

“The 4-over-5 configuration, supported by a coating unit, will provide a full UV drying system, with both inter-unit and after coater curing lamps. It will allow for such techniques as drip off varnish for spot and matt UV, metallic inks, and flood UV in one pass. It is the only press of this configuration and specification in Europe and offers PCP a major opportunity to stand out in the magazine covers sector.”

Installation of the new press at PCP’s Telford site will take place in August of this year. The £40-million turnover business employs some 250 personnel at the 13-acre site. The new press will join a Heidelberg SM10P sheet-fed machine and Komori and manroland web presses.

Commenting on the order on behalf of MPL, Mark Stribley, Joint Managing Director, said: “The 24/7 production of a business like PCP requires the reliability and peace of mind that can only be offered by RMGT equipment. We are delighted that Alex and his team have chosen our product for this project and are looking forward to working closely with them through the installation period and beyond.”

This latest investment is valued at over £2.7 million.

ENDS

Five-Colour Ryobi for Broad Oak Colour Printers

In Offset Presses on December 14, 2016 at 9:35 am

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Canterbury-based Broad Oak Colour Printers has committed to a major investment with the purchase of an RMGT Ryobi 785E five-colour B2-format offset litho press in order to handle an increasingly busy workload. The press has been purchased from Apex Digital Graphics, Hemel Hempstead, the official RMGT Ryobi press distributor for the UK in formats up to SRA1.

The compact format B2 press has replaced an ageing Roland Favorit four-colour machine as the company’s main production unit, though the four-colour product has been retained to produce single and two colour work for the time being. A two-colour Favorit has been taken out of the plant.

Commenting on the investment, Broad Oak Colour Printers Director, Duncan Palmer, said: “The Favorit’s have given us sterling service for some thirty years, but following our management buyout of the business five years ago, we have been very aware of the need to move to a more productive and modern press.

The Ryobi 785E is ideal for us: it is a small footprint B2 press, meaning that we were able to slot it into the same floor space that the two-colour used to occupy! The features of the modern press are already making a huge difference to the way we work and the way that we can compete for work in the market.

“Make-ready, for example, has been reduced significantly, along with paper waste, including the number of overs we used to run. The automated dampening and ink duct controls make a huge difference to running the machine, and the colour accuracy and consistency make the machine a delight to work with.”

Having joined the company 30 years ago, Duncan and two colleagues conducted a management buyout of the company five years ago, and have been busily expanding the company’s capabilities since then. A new digital platemaking system and a bookletmaker for the bindery have already added to the equipment line-up.

“The addition of the new press has enabled us to quote for work that we just wouldn’t have been able to produce before. The speed and accuracy of make-ready along with the vastly improved printing speeds give us a highly competitive edge,” added Duncan Palmer. “And we have also been able to reduce the 12-hour days that we had been putting in just to get the work produced!”

Make-ready aids include semi-automatic plate loading, allowing plates to be changed quickly and accurately. The operator simply sets the plate on the positioning pins and presses the button. Ryobi Ink Volume Setter software sends the ink profiles directly to the press from CtP, and the program inking system automatically supplies ink to the rollers to match the image from the start of printing. After the pre-set number of prints has been produced the ink on the rollers is automatically restored to an even state ready for the next job profile.

The compact footprint of the RMGT Ryobi machine scores heavily with commercial printers, where space is often at a premium. Ryobi 780 series machines are highly compact, offering substantial floor-space savings – around 40% compared to a typical B2 machine of a similar configuration. The Ryobi PCS-K Printing Control System is built into the press, providing a significant space-saving feature. This part of the unit allows centralised control of the main operations and settings, such as ink and water volume control, printing parameter settings, fine adjustment of registration, impression pressure, as well as press maintenance information.

A team of five at Broad Oak Colour Printers, including the three directors of the business, produce a wide range of general commercial print, including work from graphic designers and from charities. Capabilities include platemaking, printing and a range of finishing solutions.

Commenting on the order for Apex Digital Graphics, Neil Handforth, Sales & Marketing Director for the company, said: “The compact construction of the Ryobi 785E has made this the ideal press for Broad Oak. The capabilities of this modern press should certainly help the business to be ultra competitive on turnaround times. It has been a delight to work with the Broad Oak team in Canterbury.”

About Apex Digital Graphics 

Apex Digital Graphics Limited is a specialist in the supply and service of pre-press and press equipment. Apex is the official UK distributor for the RMGT Ryobi range of printing presses through to SRA1 format and Cron metal-based platesetters. Apex also distributes the Konica Minolta range of digital printing equipment. The company offers national service coverage, and a one-stop shop for print consumables featuring next day delivery. Apex Digital Graphics can be contacted on 01442 235 236 or via the www.apexdigital.co.uk web site.

ENDS

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